Plumbing companies handle repair, replacement, and maintenance services, including drain cleaning, clog clearing, leak fixing, hydrojetting, and sewer lines. Asking questions can help you hire competent plumbers, whether it be toilets, faucets, or water heaters. Below are four questions to ask your plumbers before hiring them:
What Plumbing Services Do You Offer?
Plumbers have varying skills, experiences, and specialties, so that they can handle general or advanced services and large-scale projects. General repair and maintenance cover drains, clogs, leaks, toilets, faucets, sinks, tubs, water heaters, sump pumps, sewer systems, and gas lines. Advanced services include hydro excavation, pipe lining, sewer lift stations, backflow prevention devices, water treatment systems, boilers, and steam systems.
Plumbing companies can also handle new installations, renovations, retrofits, under and above-ground pipelines, old pipeline repairs, and more. Other plumbing services you can request include preventative maintenance, video inspection, drain cabling, and garbage disposals. When hiring a plumber, ask them about their scope of service to determine if they’re a good fit for the job. Look for plumbers offering full-service residential and commercial solutions.
Who Is Your Primary Client?
Residential plumbers provide complete home plumbing and drain solutions, including cleaning, clog clearing, and leak and drip repair. Sump pumps, sewer lines, water and gas lines, sprinkler systems, septic tank pumping, and trenchless pipelining also fall under residential services. The plumbers also offer onsite emergency response, retrofits, and improvements. Residential plumbers can target suburbs, metros, rural residences, and gated communities.
Commercial plumbers offer customized solutions for businesses, offices, warehouses, retail outlets, hospitals, schools, and similar buildings. You can hire commercial plumbers for backflow prevention, fire hydrants, leak repair, hydrojetting, septic tanks, water treatment, and catch basins. Commercial plumbers also offer preventative maintenance contracts, new and retrofit installations, sprinkler systems, and video inspections.
Why Should I Choose You?
Plumbers have unique selling points and areas of expertise that they market to clients. A plumber can take pride in quickly responding to emergency calls or highly-trained, certified, and licensed technicians. Other plumbers offer superior services and guarantees that cover their work for up to a year. Look for plumbers that disperse trucks to your area of the city. You can also ask about customized financing and qualification requirements.
Asking plumbers to market themselves can help you identify their strengths and niches. Look for plumbers with five-star ratings from clients in your area. Ask about insurance details and licensing information to ascertain that you’re working with professionals. You can also review the certifications to see if the training matches the service you’re hiring for. Leading plumbers are committed to providing better care, value, and results.
What Customer Perks Do You Offer?
Hiring a plumber with customer perks has many benefits, from cost savings to helpful resources. Plumbers can pass special savings from their vendors to their clients. Asking your plumbing source technician about perks can expose you to special service menus and time-limited offers. Leading plumbers have something for everyone, including new and long-standing customers. You can attract special discounts when you hire two or more services in the same visit.
Services like drain clearing and cleaning and sewer repair can attract dollar-amount discounts. Traditional and tankless water heater purchases and installation can attract more significant discounts. Ask the plumber about their website, blogs, and customer support. Leading plumbers maintain professional websites with informative blogs covering repair, maintenance, and helpful tips for your plumbing infrastructure. Choose plumbers with 24/7 response and help.
Find Trustworthy Plumbing Companies Today
Reliable plumbing companies can be identified by their quality services, customer ratings, experienced technicians, and exceptional customer service. When looking for plumbers, focus on their professionalism and scope of service. Choose licensed, insured, bonded plumbers with full-service residential and commercial plumbing, drain, and sewer solutions. You can also ask for estimates and local references.